Process Driven Web Technology
Documents Management
Documents Management
Order Forms, Invoices, Standard Letters created as pdf and email. Email despatched real-time.
Marketing
Marketing
Direct marketing by creating targeted email, outbound call campaigns, monitor email campaign responses.
Despatch Function
Despatch Function
View despatch queues by status. Generate and print labels, Despatch Notes as email and pdf files.

Workflow Features

  • link into accounts
    Transaction data transmitted seamlessly to accounting system as Sales/Purchase Orders or Invoices
  • process management
    Web portal which enables on/off-site call centre, order processing, credit control and product despatch functions
  • document generation
    Documents created as pdf and email. Email despatched real-time, pdfs queued for printing at any remote location.

Management Features

  • develop relationships
    An integrated Customer and Supplier Relationship Manager, allowing you to generate calls, text messages, faxes, letters and emails.
  • business intelligence
    Your business priorities are embedded into the system and used to present relevant information to all users.
  • real-time reporting
    Standard and customisable reports which provide routine and analytical snapshots of your business.
 
Concentric e-Business Web Management Module

For each website created from the product information user navigation needs to be created and configured. This is achieved by creating a set of pathway routes. All linked pathway routes form the product information tree describing the website for which it is created . Each node of the product information tree holds descriptive text to assist search engines and configurable option to customise what and how information is displayed on the website.

The product management section provides online maintenance functions for products, product categories, product bundles together with the tools to configure the format, grouping and display option for the linked websites. Web groupings are used to target particular clients and can carry descriptive text to assist search engines in locating product categories. Web display options all product detailed information and pricing to be selectively display

Product info within the system represents a single inventoryable item of stock. This item contains a description the various selling prices, the buy price ordering criteria and coding elements including (nominal, vat and supplier codes ). Product Ranges are used to present one or more product items on the web. It stores a short synopsis, descriptive text and images common to the items it contains. This item is key to web configuration.

Detailed Product Administration
  • CRMsodales ut, porttitor id, tortor. Nam vulputate.
  • reportingsodales ut, porttitor id, tortor. Nam vulputate.
  • business intelsodales ut, porttitor id, tortor. Nam vulputate.
e - anywhere
  • link into accountssodales ut, porttitor id, tortor. Nam vulputate.
  • despatch off sitesodales ut, porttitor id, tortor. Nam vulputate.
  • call center outsourcesodales ut, porttitor id, tortor. Nam vulputate.
  • document managementsodales ut, porttitor id, tortor. Nam vulputate.
Dynamic Web site Navigation
  • Interactive websitesodales ut, porttitor id, tortor. Nam vulputate.
  • Multi Level category definitionsodales ut, porttitor id, tortor. Nam vulputate.
  • Context based product descriptionsodales ut, porttitor id, tortor. Nam vulputate.
Concentric e-business in a nutshell An agenda for business growth The benefits Concentric e-business offer Planning for change with an e-business roadmap